Shipping, Return and Refund Policy

Shipping Policy

At Vishmitha Jewels, we carefully pack every order to ensure your jewellery reaches you safely and securely.

In India

  • We ship orders across India through trusted courier partners, such as DTDC, ST Courier and others.
  • Orders are generally processed and dispatched within 1–2 business days.
  • Estimated delivery: 3–7 business days after dispatch, depending on the destination and courier service.

🌎 International Shipping

For international orders, please contact us directly on WhatsApp with the jewellery you would like to purchase and your delivery country.

  • Orders are generally processed and dispatched within 1–2 business days.
  • We ship International orders through trusted courier partners, such as DHL Courier and others.
  • Estimated delivery: 5–10 business days after dispatch, but may vary based on customs and local courier handling.
  • International Shipping Charges: Calculated based on destination, package weight and DHL shipping rates.

📦 Order Tracking

Once your order is dispatched, we will share the tracking details with you through your registered WhatsApp, email or phone number.

⚠️ Important Information

Please ensure that your name, complete address, PIN/ZIP code, email address and contact number are correct while placing your order.

Delivery timelines may be affected by:

  • Courier delays
  • Weather conditions
  • Festivals and public holidays
  • Incorrect or incomplete address details
  • Remote-area delivery restrictions

Return, Replacements & Cancellations Policy

Cancellation Policy 

  • Once an order has been placed, it cannot be cancelled under any circumstances.
  • A clear unboxing video is mandatory to process any return or refund request.
  • No returns or refunds will be accepted for change of mind, incorrect selection, or personal preference.


If You receive a damaged/Defective Product:

(The issue must be reported within 24 hours of delivery)

  • Send Clear unboxing video and clear images of the damaged product to our what’s app 9123556304
  • Once the returned product is received and verified, we will process the replacement or refund.

For International Orders:

We do not accept returns for International shipments.

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